Design Metrics
Measures that evaluate the usability and efficiency of your design
Error Rate
Percentage of users who encounter errors during task completion
Misclick Rate
Frequency of incorrect clicks or interactions
Response Time
Time taken for the system to respond to user actions
Time on Screen
Average time users spend on each screen
Session Duration
Average length of user sessions
Task Success Rate
Percentage of successfully completed tasks
User Path Analysis
Average number of steps to complete key tasks
Task Completion Rate
Percentage of tasks completed without abandonment
Test Level Satisfaction
Average satisfaction score from user testing sessions
Time-Based Efficiency
Measure of task completion efficiency relative to time
User Feedback Surveys
Aggregated score from user feedback surveys
Heatmaps and Click Maps
Analysis of user interaction patterns
Accessibility Audit Scores
Compliance with accessibility standards
Single Ease Question (SEQ)
Post-task ease of use rating
Use of Search vs. Navigation
Ratio of search usage to navigation
System Usability Scale (SUS)
Standardized usability measurement
User Satisfaction Score (CSAT)
Customer satisfaction measurement
Mobile Responsiveness Metrics
Performance across mobile devices
Subjective Mental Effort
Perceived mental workload during tasks